At Solid State Construction, it’s not about providing you with amazing results… or a stress-free experience… or crystal-clear customer communication… or a job that’s done on time and on budget.
It’s about providing you with ALL of those things… and delivering the best remodeling experience you’ve ever had.
That’s why we’ve created the Love It Or Light It Promise. This is our ironclad guarantee to you that you’ll feel the service, installation and experience were worth every single penny.
Because if you don’t?
Then YOU get to decide what’s fair for your final payment.
Your contract will call for three equal payments: 1) contract deposit, 2) job-start payment, and 3) completion payment.
If you don’t feel that the service, installation and experience were worth every penny of your contract at the end of the project, you can discount the final payment (payment #3 above) to whatever value you feel you received.
We know how hard it can be to take a contractor at their word. A lot of exterior remodelers say they guarantee your satisfaction… but most fall flat on the follow through. The Love It Or Light It Promise is how we remove any and all risk you feel about hiring a contractor.
Over the past 15+ years, we’ve worked HARD to perfect our processes, hire the industry’s top talent, acquire the best materials on the market, and implement unrivaled training procedures. We can safely tell you that we’re the only exterior remodeler in New England that…
But let’s face it: Actions speak louder than words. That’s why we don’t just SAY we’ll deliver superb quality—we back it up by letting YOU decide if your experience and results were worth the money.
Contact us today… and experience the Love It Or Light It Promise firsthand.
The Love It Or Light It Promise applies only to residential single-family jobs. The Love It Or Light It Promise is not valid on commercial projects and multi-family homes.
The Love It Or Light It Promise applies only to complete installations (e.g., complete re-siding, complete re-roofing, etc.). Partial remodels (e.g. one side of the home) do not qualify.
The Love It Or Light It Promise cannot be combined with any other incentives, discounts, or offers.
In order to discount final payment, the customer must explain to Solid State Construction
Any prior payments not paid within 7 days of invoice or contracted date will completely void the Love It Or Light It Promise agreement in its entirety and the customer will be responsible for the entire contracted balance. This includes the deposit with contract, job start payment, any change order payments, any progress payments, and the discounted final payment. All job start payments are due at commencement of work. All change orders are due upon agreement.
For more information about the Love It Or Light It Promise terms and conditions, please reach out to us.