General InformationHave You Been GHOSTED By Your Contractor?

October 19, 2021
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“Cut & Run” Contractors Are A Dime A Dozen.
Here’s How To Spot—And Avoid!—Them.

Imagine this…

You meet with a contractor to discuss your project, and you really hit it off.

They have the exact materials for the job. They say all the right things, and they even offer you an incredibly reasonable price.

Naturally, you sign the contract, knowing how hard GOOD contractors are to come by. You write a check for the deposit, and you eagerly wait for them to get in touch with you to discuss the next steps.

And then?

Nothing.

A week passes… then two… then three.

And then?

Still nothing.

No calls. No emails. Not a word from the contractor you just paid a huge chunk of money to.

So YOU try calling THEM… and get their voicemail… every single time you call.

You’re now in the same boat as COUNTLESS other homeowners.

You’ve been ghosted by a contractor!

Deposit And DISAPPEAR

If you know what to watch out for, you can avoid giving your hard-earned money to a contractor who’s going to vanish into thin air the minute you hand over the check.

One MAJOR red flag is obvious pressure to sign the contract, as soon as possible.  We’ve seen it with roofing, siding, and  window and door installation.

Remodeling “sales gangsters” who just want to make the sale will try to convince you to sign a contract and make a deposit RIGHT AWAY!

They have a lot of projects to get to, and if you don’t pay the deposit, you might miss out on the opportunity. The price might even go up, if you wait because it’s a VERY special, limited-time offer!

That’s what they’ll tell you, anyway.

Despite their urgency to get your signature and money, they are not as prompt with the follow up.

One of the best ways to weed out these “cut and run” contractors is to find out how long they have been in business. If they have been around for a decade, the likelihood they’ll close next month drops quite a bit.

Reviews, certifications, and awards all help to establish a company’s credibility. If you can’t find much info on them, you do NOT want to work with them.

Communication Breakdown

Maybe you finally do get in touch with your elusive contractor, and they promise to start on your project in the next few weeks…when they can get to it.

You wait around for more than a month, but one day, they just show up and get to work, without any regard for your time or schedule.

You would be appalled at how many contractors start tearing your home apart, without giving you notice or discussing the process with you beforehand.

In addition to being EXTREMELY inconvenient, this can have serious consequences for your home remodel.

You have no chance to ensure they know what you want, much less make any changes if you notice them doing something that doesn’t look right.

When all is said and done, provided they actually manage to complete your project, you are left with a bad taste in your mouth and a finished product you had ZERO control over.

What Our Process Is Like

Fortunately, we do things differently.

Our professionalism extends beyond just the work itself.  We bend over backwards to communicate during every step of your Central MA exterior remodel.

We take time to listen to what YOU want, regarding both your project goals AND what is convenient for your schedule.

If something unexpected arises, we tell you IMMEDIATELY. We explain what is wrong, why it’s wrong, and how we’re going to fix it.

You might say, our customer service is at a level pretty much unheard of in the home remodeling industry….

Lisa Wyn, our Customer Experience Manager, is obsessed with perfecting our communication and overall bedside manner. She personally reaches out to every customer after the project is complete, so we can do even better in the future.

Once we’ve had our first consultation, we follow up with you within a week to schedule a time to begin working on your project. We discuss everything with you both before AND during the project, to make sure you know what to expect and we know EXACTLY what you want.

Whether we are installing new James Hardie fiber cement siding or building you a new custom deck, we make sure you know what to expect, every step of the way.

Call us today or schedule a virtual consultation!